EMI stands for Equated Monthly Installments. EMI provides you with ease repaying your loan over a period of time through fixed monthly payments. Every installment comprises of principal and interest component. In certain scenarios installment may be unequal and frequency can be quarterly.
You need to contact CIBIL or relevant credit bureaus to understand your credit score. We would further like to inform you that, as a member of CIBIL (Credit Information Bureau India Ltd) & as per regulatory guidelines, Bajaj Finance shares your payment status & history with CIBIL. Any late payments will reflect in CIBIL records which cannot be changed and has to be accurate and complete.
Yes. However, any approval will be based on two wheeler loan eligibility criteria.
You can check the list of documents to apply for a Bajaj Bike loan or a KTM loan by clicking here.
Yes! You can send a SMS to our SMS service number 9223192235 by typing NOC from your registered mobile number. NOC will be issued once the loan tenure is completed and all dues are received as well as your vehicle RC number is updated with us. Please refer point 7 to make online payments.
How can I check my Loan Account Number, Current Month EMI Status, Outstanding Dues (EMI and Penalty Charge), Foreclosure Amount with Validity Period, Payment Link to pay the dues or Foreclosure amount instantly?
Your loan status and details are just a miss call away! You can use Missed Call Self-Service at 97177 52222 and get below service information in one SMS response.
The call will get disconnected automatically and an SMS will be sent to the registered mobile number of the customer.
Yes! You need to login to our website www.bajajautofinance.com/home/getlogin with login credentials like registered mobile, Loan account number and Date of Birth OR login with OTP on your registered mobile number. Your loan account information will be displayed on the screen after login.
Yes! You need to login to our website https://www.bajajautofinance.com/home/getlogin with login credentials like registered mobile, Loan account number and Date of Birth OR login with OTP on your registered mobile number. Your loan account information will be displayed on the screen after login.
You need to provide a self attested copy of any KYC documents as mentioned below. You can send a scanned copy of documents to our customer care e-mail id email@example.com or walk in to any of our branches along with your KYC documents. Acceptable KYC documents are; Aadhar Card, Valid Passport, Electricity bill, Water Bill, Telephone Bill (All bills shouldn’t be more than 2 months old), Election id card, Driving License etc.
Can I change my repayment mode (e.g. earlier provided cheques now wish to provide Auto Debit Mandate or NACH) at the time of providing the repayment mode from my new account/ bank?
Yes, at the time of giving fresh repayment mode, you may also opt to change the repayment mode. For e.g. if you had given cheques earlier towards repayment of your loan, you can now opt to give an NACH/ Auto debit mandate. Also, refer FAQ points for more detailed information.
You need to login with the correct login credentials like registered mobile number, 14 digit loan account number and your date of birth. You can also login via OTP (One Time Pin) option on your registered mobile number. If you still face issues then please write to us on firstname.lastname@example.org with the issue screenshot.
Yes! You can pay part/part foreclosure payment online by login to loan account on website. You need to login to our website https://www.bajajautofinance.com/home/getlogin with login credentials like registered mobile, Loan account number and Date of Birth OR login with OTP on your registered mobile number. Click on ‘Part Foreclosure’ and pay your part payment through our secured payment gateway.
You have to pay swapping charges of Rs. 590/- in case you want to change the repayment mode. These charges can be paid by way of DD drawn in favour of “Bajaj finance Ltd.” payable at Pune & dispatched along with fresh repayment mode to BFL, OR you can opt to directly pay the charges from your bank account through the Quick Pay option on our web site. Also, refer FAQ point 24 for more detailed information.
There are two mode of repayment /account for your loan available. 1. Mandate and 2. Post dated cheques(PDC)..
a) Mandate and National Automated Clear House – NACH, In case you have an account with any of Banks / branch we suggest you to confirm whether your bank participates in NACH clearing. You can check the same by visiting NACH website (Click on “NACH Live Banks”. If yes, you can download the FORM from the Form center).
b) Post-dated Cheques (PDC) - You also have the option of sending us fresh cheques for the balance tenure of your loan. Please ensure that the cheques are CTS - 2010 standard cheques.
Post submission of my documents, from what date will the change in repayment mode be effective, and how will I receive confirmation of the change?
For mandate / cheques received by BFL at Pune on or before the 15th of the month the swap will be given effect from the immediate next month. If the mandates / cheques are received after the 15th of the month, the effect of change will be given from next to next month. For e.g. Your current due date is 8th of every month, and you send swap mandates/ cheques to BFL:
a) If the mandates / cheques are received on 13th March, the effect of change in bank account will be given in time for transactions to be presented on 8th April
b) If the mandates/ cheques are received on 19th March, the effect of change in bank account will be given in time for transactions to be presented on 8th May You will receive a SMS confirmation for effect given for such swap in repayment mode. The SMS will also mention the date from which the transaction will be presented on your new account.
You also have the option of calling us at our call center, or writing to us email@example.com.
You can pay your outstanding dues amount by login to our website. You need login to our website www.bajajautofinance.com with login credentials like registered mobile, Loan account number and Date of Birth OR login with OTP on your registered mobile number. Also, you can approach nearest ICICI, Axis or Federal Bank to pay your due over the counter. You can download the Pay-in-slip from the “Form Center” menu option available in our website.
If your presented installment is dishonored or bounced, you will be charged Rs.531 per bounce (Applicable for loans disbursed w.e.f. 1st Aug 2017) and Rs.413 per bounce for loans disbursed prior to 1st Aug 2017. Also, if the outstanding dues are not paid within the same month then 3% Late Payment Penalty (Plus applicable GST) will be charged on the outstanding installment dues per month.
You can view our branches and their addresses in “Contact us” menu option on our website.
Vehicle Registration Certificate (RC) issuance is a state specific process which is issued by respective RTO office to the registered vehicle owner after registration of vehicle. The process of RC issuance may vary as per state specific rules. You may approach the dealership from where you have purchased the vehicle for the respective RTO office process for further guidance.
Special schemes are available from time to time. You should get in touch with our representative at Bajaj Auto dealers to get a suitable scheme or submit an enquiry here so that our representative can get in touch with you.
You may write to us in case of a query by accessing Complaints/Requests section of our website. If you are still not satisfied by the resolution provided, you may escalate to us as per Grievance Redressal policy.
Visit our Bajaj Finserv website or click here Fair Practices Code
Yes, you need to collect Non Objection Letter from BFL, for which you have to visit branch/ send by mail to firstname.lastname@example.org or post to BFL address with necessary documents like request letter, new address proof , DOB proof, New residential land line number, New office land line number, New mobile number if changed for FI and update in our records and issue No Objection Letter accordingly
For Customers taken loan on corporate name from BFL, the GSTIN registration details can be updated with BFL. Please refer Form Center dropdown menu to download GSTIN update form. Same can be filled-up and duly signed by the customer. Further customer has to forward the updated form along with GSTIN registration copy & PAN number copy to email@example.com. The same will be verified, updated and acknowledged within 2 working days. GST Credit Invoice needs to be requested on separate email @ firstname.lastname@example.org
To know more on the Ombudsman Scheme, please click here Ombudsman Scheme