Our new Missed Call Self Service facility from your Registered Mobile Number allows you to know your Loan Account Details & Current status through an SMS. This service is available 24 X 7. You can get:

  1. Loan Account Number
  2. Current Month EMI Status
  3. Outstanding Dues (EMI + Charges bifurcation)
  4. Foreclosure Amount with validity date
  5. Payment Link

Please give us missed call at 97177 52222.

The call will get disconnected automatically and an SMS will be sent to the registered mobile number of the customer.

Alternatively, you may check your account details through My BAFL Mobile App, BFL AF Website and through Helpline Number IVR.

For any query related to Bajaj Finance Limited - AF, just send us an email on

State Number State Number State Number
Maharashtra 92258-11110 Karnataka 93794-33222 Madhya Pradesh 74894-33222
Gujarat 85301-33222 Rajasthan 93516-33222 Uttar Pradesh 74995-33222
Tamil Nadu 93450-33222 Punjab 93576-33222 Jharkhand 93045-33222
Kerala 93870-33222 Delhi 74289-33222 West Bengal 93784-33222
Chhattisgarh 93026-33222 Orissa 93378-33222 Andhra Pradesh 93901-33222
Bihar 85308-33222        

Call us 24x7 at Customer care Helpline numbers which is functional on all days including Sundays and Holidays, at your respective state number

Our 24 X 7 Helpline is capable for host of Instant Self-Services in 11 Indian Languages. For further assistance, our service executives are available between 9:30 AM to 6:30 PM from Monday to Saturday.

Other state customers can call any other state Helpline number as per their convenience.

Always call from your registered mobile number to serve you better.

Customer Care Desk, Bajaj Finance Ltd, Yamuna Nagar Gate, Old Mumbai Pune highway, Akurdi, Pune 411035

We are committed to resolving your queries/issues within ten working days. If you do not hear from us within this time or are not satisfied with our resolution of your query, you can submit your grievance to our Grievance Redressal official Desk.

The Grievance Redressal official investigates problem/issues raised by our customers and provides an impartial resolution. Our Grievance Redressal official available on working days between Monday to Friday from 9.30 AM to 5.30 PM, on 9822003494 (Call charges as applicable).

You can also send an email at

If Bajaj Finance complaint /dispute is not redressed within a period of one month, you can click here to appeal to the officer-in-charge of the NBFC ombudsman at the Reserve Bank of India (RBI).

Get Instant Response for request through SMS

- Just type the KEYWORD below and send SMS to 92231 92235 for your request from your registered mobile number

Request Keyword
No Objection Certificate NOC
Foreclosure Amount FC
Outstanding Balance DUE
Statement on Email SOA
Last 3 Payments LASTPAY

(SMS charges will apply as per your service provider)


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